Turkish Airlines

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Baggage Policy

Turkish Airlines have different baggage regulations depending on the class in which you’re flying.

Carry-on Baggage

Hand baggage measurements cannot exceed 23 x 40 x 55cm (9 x 15 x 21in).

Passengers travelling in Business Class are permitted 2 x 8kg (17lb) bags for their hand luggage.

Passengers who are infants or children, or passengers in Economy Class, are permitted 1 piece of hand luggage weighing a maximum of 8kg (17lb).

In addition, all passengers are permitted one personal item to carry on board with them. This can include items such as a camera, a laptop, a handbag or an umbrella.

Checked Baggage

Luggage cannot exceed 32kg (70lb) in weight and only one piece of free checked luggage is allowed on all flights. Infants are allowed one piece of baggage under 10kg (22lb).

Cabin Classes

Turkish Airlines offer 2 cabin classes for its passengers, which are Economy and Business Class.

Economy Class

Economy Class offers a wide range of comfort on both long-haul and short-haul journeys! From entertainment to adjustable seat support, there are lots of things to enjoy in Economy Class with this airline!

 

Economy Class Facilities

Facilities included in Economy Class are comfortable seating with adjustable headrests and footrests, meals with an assortment of the world and Turkish cuisines and also hot or cold breakfasts. Inflight entertainment is included for your enjoyment such as movies and music.

The services include amenity kits, the Skylife magazine and entertainment for children.

 

Economy Class Seats

Seats in Economy Class offer many features.

You get 78cm (30in) legroom to sit comfortably with, and you can recline your seat up to 15cm (6in) and 46cm (18in) seat width. The footrest and headrest are adjustable to the comfort that suits you.

Also, there is a USB, Power and ethernet socket to help charge all those devices you can’t be without! (They are very useful for keeping the children entertained too!)

Premium Economy

There is currently no premium economy on board this airline. However, passengers in economy class are able to travel in comfort with premium meal options and other extras to help add the feel of premium economy.

Business Class

Passengers in business have the most pleasurable in-flight experience possible. From award-winning meals to its excellent entertainment system, the airline hopes to provide passengers with the best experience at the airport and in the air.

 

Business Class Facilities

Business Class passengers can enjoy a wide range of films, music and documentaries as well as a delicious range of meals.

 

What are Business Class Seats Like?

The seating for Business Class passengers comes equipped with in-chair massage, a reading lamp, a power supply and a private screen for maximum privacy. Seats become flat at night and passengers are provided with complimentary pillows, blankets, eye masks, earplugs, lip balms and socks. When the seat is fully flat, it converts to a 193cm (76in) bed.

First Class

This airline currently doesn’t have a First Class facility on its planes yet. For a more premium experience, passengers can choose to fly in Business Class.

In-flight Entertainment & WIFI

Turkish Airlines is constantly enhancing the selection of media and new content available onboard its flights. Everyone can find something to help them pass the time with the inflight entertainment selection!

TV

Whether you’re into classic American sitcoms or gripping dramas, there’s a TV show for you onboard your flight. Sit back and relax and enjoy the exciting range of TV shows on offer with Turkish Airlines.

easyJet Movies

There are so many different movies on offer. Choose from World Cinema, Turkish classics as well as Hollywood classics. Choose from new releases as well as classic family movies.

Other

There are also thousands of songs available onboard along with podcasts around the world. In-flight games are also available for passengers of all age groups.

WIFI

Available on Boeing B777, B787, Airbus A330, A321neo and B737MAX aircraft, WIFI allows you to stay connected with life on the ground by connecting your device to high-speed WIFI powered by Türk Telekom. Stream your favourite TV shows or films without any interruptions or catch up on your emails just as you would at home. 

 

WIFI Price

WIFI is available for free for all passengers flying in Business Class or for any Miles & Smiles Elite and Elite Plus members.

For non-members flying in Economy Class, WIFI is available for $9.99 USD per hour or $29.99 for a 24-hour pass as of March 2020.

Food & Drink

Turkish Airlines offers a wide range of food and drink on board its flights, including special dietary requests.

Turkish Airlines Meal Options

Turkish Airlines offer passengers award-winning fresh dishes inspired by Turkish and World cuisine.

 

Economy passengers on domestic flights are offered sandwiches, appetisers and desserts, but the specifics will depend on the time and duration of your flight.

For Economy passengers on international and transatlantic flights, passengers are given breakfast and main meal choices, with also a snack service being available on some flights. Your meal option depends on your flight time and the duration of your flight.

 

Business class passengers on domestic flights have a choice of Turkish cuisine, from shish kebabs to karnıyarık and imam bayıldı.

For these passengers on International flights, they will be offered a hot/cold breakfast service in addition to a meal and, on some flights, a snack service. On transatlantic flights in business class, passengers receive two meals and also snack service.

Special Dietary Requirements

All Turkish Airlines meals are prepared in accordance with Islamic principles. The airline is happy to accommodate any passengers with special dietary requirements. These must be requested at least 24 hours before flying. Passengers with allergies must report this 24 hours before flying and must be accompanied by a medical report. The full list of available special meals are:

  • Vegetarian Asian Meal
  • Non-vegetarian Hindu meal
  • Raw vegetable meal
  • Baby Meal
  • Kosher Meal
  • Seafood Meal
  • Bland Meal
  • Low-calorie meal
  • Strict vegan meal
  • Children’s Meal
  • Low-fat meal
  • Jain – Vegetarian Hindu meal
  • Meal for Diabetics
  • Low salt meal
  • Lacto-ovo vegetarian Meal
  • Fruit Meal
  • Vegetarian Oriental Meal
  • Meal for Gluten Intolerance
  • Lactose-free meals

Drinks & Alcohol

Drinks are included on all Turkish Airlines flights, whether travelling Business or Economy, Domestic, International or Transatlantic. There is a selection of alcoholic drinks included in this service.

Check-In

Turkish Airlines has different check-in opening and closing times depending on whether your flight is domestic or international, as well as your method of check-in so be sure to check this information before your arrival at the airport.

Online Check-in

Passengers can check in to their Turkish Airline flight by entering their flight details on the Turkish Airlines web check-in page. Online check-in opens 24 hours before the scheduled departure time and closes 90 minutes before.

Airport Check-in

Passengers can check in at the airport by visiting the Turkish Airlines check-in desk with their travel documents. Check-in closes 45 minutes before scheduled departure time for domestic flights and 60 minutes before scheduled departure time for international flights. Self-Service Check-In is open 12 hours prior to departure.

Frequent Flyer Programme

Turkish Airlines frequent flyer programme is called ‘Miles&Miles’.

Turkish Airlines Miles&Miles

Turkish Airlines operates a frequent flyer program called Miles&Miles to reward regular passengers with the airline. Passengers can earn miles for flying with Star Alliance members and its airline partners.

These miles can be exchanged for miles on airline tickets, seat upgrades, hotels, car rentals and shopping.

 

Turkish Airlines’ Business Class service for international flights offers welcome drinks prior to departure as guests board the aircraft. Passengers experience restaurant-quality service with carefully selected, high-quality menus that are regularly changed to provide interesting new options for regular travellers.

Airline Alliance

Turkish Airlines is part of Star Alliance and has been a member since 2008. The alliance includes Aegean, Air Canada, Air China, Air India, ANA, Copa Airlines, EgyptAir, Ethiopian Airlines, Lufthansa, Singapore Airlines, United Airlines and more.

Special Services

Turkish Airlines allows their passengers to bring pets onboard their aircraft, discover more information below.

Travelling With Pets, Emotional Support Animals and Service Animals

Find out all information on flying with a service animal, pet, or an emotional support animal, by Fastofly and what to do about taking a pet on a plane.

 

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