Vistara

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About Vistara

Vistara is an Indian full-service carrier based in Delhi, India. The airline was founded in 2013 as a joint venture between the Tata Group and Singapore Airlines and launched operations in January 2015. Since then, Vistara has grown to become one of the leading players in the Indian aviation industry, offering high-quality air travel experiences to its customers.

Vistara operates a fleet of modern Airbus A320neo and Boeing 787-9 Dreamliner aircraft, serving destinations across India and a few international destinations. The airline’s mission is to provide passengers with a seamless and hassle-free travel experience, and it has been consistently recognized for its outstanding service and on-board comfort.

One of the key differentiators of Vistara is its premium cabin experience. The airline offers a premium economy class on its Airbus A320neo aircraft, providing passengers with additional comfort and amenities, such as more legroom, seat-back entertainment, and priority boarding. On its Dreamliner aircraft, Vistara offers a premium business class cabin, featuring lie-flat seats, a separate cabin for maximum privacy, and gourmet dining options.

Vistara has also invested heavily in technology to enhance its customer experience. The airline’s mobile app allows passengers to book flights, manage their bookings, and check-in using their smartphones. The app also includes features such as flight status notifications, seat selection, and baggage tracking.

In addition to its focus on providing a premium travel experience, Vistara is also committed to sustainability. The airline has implemented several initiatives to reduce its environmental impact, including reducing fuel consumption and emissions, promoting sustainable sourcing, and reducing waste.

In conclusion, Vistara is a leading player in the Indian aviation industry, providing passengers with a premium air travel experience and a commitment to sustainability. With its focus on technology and customer service, Vistara is well-positioned to continue its growth and success in the years to come.

Destinations

The Indian carrier flies to over 30 destinations within India, as well as to a number of international destinations including Nepal, Singpore, Sri Lanka, Thailand and the United Arab Emirates.

Top Tip: Looking to book flights within India? Other domestic Indian airlines include Air Pegasus (not currently operating) and Spicejet. For more information, our guide to domestic Indian flights includes a complete airline guide, popular routes, and FAQs.

Domestic Destinations

 

COUNTRY CITY AIRPORT
India Ahmedabad Sardar Vallabhbhai Patel International Airport
India Amritsar Sri Guru Ram Dass Jee International Airport
India Bengaluru Kempegowda International Airport
India Bhubaneswar Biju Patnaik Airport
India Chandigarh Chandigarh Airport
India Chennai Chennai International Airport
India Dehradun Dehradun Airport
India Delhi Indira Gandhi International Airport
India Dibrugarh Dibrugarh Airport
India Guwahati Lokpriya Gopinath Bordoloi International Airport
India Hyderabad Rajiv Gandhi International Airport
India Indore Devi Ahilya Bai Holkar Airport
India Jammu Jammu Airport
India Jodhpur Jodhpur Airport
India Khajuraho Khajuraho Airport
India Kochi Cochin International Airport
India Kolkata Netaji Subhas Chandra Bose International Airport
India Leh Kushok Bakula Rimpochee Airport
India Lucknow Chaudhary Charan Singh Airport
India Mumbai Chhatrapati Shivaji Maharaj International Airport
India Patna Jay Prakash Narayan Airport
India Port Blair Veer Savarkar International Airport
India Pune Pune Airport
India Raipur Swami Vivekananda Airport
India Ranchi Birsa Munda Airport
India Siliguri Bagdogra Airport
India Srinagar Sheikh ul-Alam International Airport
India Thiruvananthapuram Trivandrum International Airport
India Udaipur Maharana Pratap Airport
India Varanasi Lal Bahadur Shastri Airport
India Vasco da Gama Dabolim Airport

 

International Destinations

 

COUNTRY CITY AIRPORT
Nepal Kathmandu Tribhuvan International Airport
Singapore Singapore Singapore Changi Airport
Sri Lanka Colombo Bandaranaike International Airport
Thailand Bangkok Suvarnabhumi Airport
United Arab Emirates Dubai Dubai International Airport

 


Fleet

The Vistara fleet includes Airbus A320-200 and Airbus A320neo.

As of 2020, the airline’s fleet also includes a new Boeing 787-9 Dreamliner aircraft.

 


Economy

The airline offers three levels of Economy seating: Economy Lite, Standard, and Flexi.

Economy Class Facilities

All Economy passengers can enjoy standard hand baggage allowance and complementary hot drinks on board.

Economy Standard passengers can also enjoy: a complimentary hot meal, and further upgrades through vouchers or accumulated CV points.

Economy Flexi passengers can also benefit from: a complimentary hot meal, priority handling, including check-in, boarding, and baggage, chargeable access to the lounge, and one free flight change up to 72 hrs prior to departure

 


Premium Economy

There are three levels of Premium Economy seating: Economy Lite, Standard, and Flexi.

Premium Economy Class Facilities

All Premium Economy passengers can enjoy complimentary hot meals and drinks, standard hand baggage allowance, complimentary priority handling, and chargeable lounge access. Flexi passengers can also benefit from a free change of flight up to 48 hours prior to departure.

The different levels of Premium Economy also offer varying degrees of Vistara Direct benefits.

What are Premium Economy Class Seats Like?

Premium Economy customers enjoy seating in a cabin close to the front of the aircraft. It comes with extra space to stretch your legs.

 


Business Class

The airline offers three levels of Business Class seating: Business Value, Standard and Flexi.

Business Class Facilities

All Business Class passengers can enjoy complimentary lounge access, as well as 100% Vistara point accumulation and Vistara Direct benefits.

On board, enjoy a gourmet hot meal and drink, including mocktails or Starbucks coffee, free check-in baggage up to 40kg, standard plus additional hand luggage and advance seat selection.

Business Flexi passengers can also benefit from two free changes up to 24hrs before departure, and free cancellation up to 24 hours before departure.

What are Business Class Seats Like?

Reach your destination rejuvenated in the ultra-comfortable leather seats that come with as much as 40” seat pitch and 7” seat recline.

 


First Class

The airline doesn’t offer a First Class cabin. Business Class is the airlines’ highest-tier of cabin class.

 


Baggage

Carry-On Baggage

All carry-on baggage cannot exceed 55cm x 40cm x 20cm (22″ x 16″ x 8″) in the three dimensions.

Economy Class passengers carry-on baggage allowance is 7kg.

Premium Economy Class passengers carry-on baggage allowance is 10kg.

Business Class passengers carry-on baggage allowance is 12kg.

Checked Baggage

Checked baggage allowance depends on the ticket purchased and the class passengers are travelling in. Please check your ticket for more information. No individual luggage should exceed 32kg for safety reasons.

 


Check-In

Airport Check-In

Passengers can check-in at the airport by using the airline’s airport check-in counters or by using the self-check-in kiosks. For domestic flights, check-in counters shut 45 minutes before and open 2.5 hours before your scheduled flight departure time. For international flights, check-in counters open three hours prior and close one hour prior to departure time so make sure you arrive at the airport in good time.

Self-check-in kiosks are available at some airport and open 24 hours before your flight departure time. Kiosk close 45 minutes before flight departure time whereas kiosk for international flights closes 90 minutes before departure.

If you require special assistance, you must visit a member of staff at the check-in counters and will not be able to use the self-check-in kiosks.

Online Check-In

Passengers can check-in online from 48 hours before their scheduled flight time and is available up until one hour before scheduled flight time. Passengers wishing to check-in online can do so through the Vistara check-in page. Click on the ‘check-in’ tab and enter your details to check-in.

Airport Check-in

Passengers can also use the Vistara app to check-in. The app is available on iOS and Android and allows passengers to check-in from 48 hours—1 hour before their scheduled flight departure time.

 


In-flight Entertainment

Vistara’s inflight magazine provides passengers with stories and chronicles to pass the time during their flight.

TV

The airline is yet to offer TV shows onboard its flights.

Movies

The airline is yet to offer movies on board its flights.

 


Food

Meal Options

Business class passengers can enjoy food worthy of a 5-star restaurant, with a healthy yet indulgent 3-course meal inspired by world cuisine. There will be a choice for the main dish between vegetarian and non-vegetarian meals, accompanied with fresh bread.

Premium Economy passengers can enjoy a 3 course meal comprised of a salad, a vegetarian or non-vegetarian main dish, and a mouth-watering dessert.

Economy passengers can enjoy wholesome and healthy meals, from vegetarian and non-vegetarian main dish options. Passengers booked on Economy Flexi and Standard fares will receive complimentary hot meals, whereas customers with an Economy Lite fare will receive complimentary light snacks, and further items can be purchased from the on-board menu.

 

Special Dietary Requirements

Passengers can request special meals by contacting us, up to 24 hours before your scheduled departure time. All non-vegetarian meals are strictly halal, and no meals include beef, pork, or their extracts. The special meals available for request are:

      Infant Meals   Baby Meal – BBML  
          Child Meal – CHML  
      Vegetarian Meals   Asian Vegetarian Meal – AVML  
          Fruit Platter – FPML  
          Vegetarian Jain Meal – JNML  
          Vegetarian Lacto-ovo Meal – VLML  
          Vegetarian Oriental Meal – VOM  
      Dietary Meal   Bland Meal – BLML  
          Diabetic Meal – DBML  
          Gluten Free Meal – GFML  
          Low Calorie Meal – LCML  
          Low Cholesterol / Low Fat Meal – LFML  
          Low Salt / Low Sodium Meal – LSML  
          No Lactose Meal – NLML  

 

Drinks & Alcohol

Passengers in business class receive a welcome drink of refreshing cold pressed juice, and then cold drinks and mocktails throughout the meal service. You will then finish the meal with a coffee or tea

Premium economy passengers likewise receive the cold beverage and mocktail service throughout the meal service, and finishes with hot drinks.

Economy passengers will receive complementary hot beverages, with additional drinks to be purchased from the on board menu.

Starbucks coffee is also served on flights.

 


 

Frequent Flyer Program

Club Vistara

The airline operates a frequent flyer program called Club Vistara to reward regular passengers. Club Vistara is a unique membership club that lets you earn points based on the value of your ticket. The more passengers spend, the more points they accumulate. There are three tiers of membership:

  • CV Silver
  • CV Gold

Earning points on partner airlines

Singapore Airlines: In January 2015, the airline announced a partnership agreement with Singapore Airlines which would allow Club Vistara members to also earn and redeem miles with KrisFlyer program on SIA (including Silk Air) global network.

 


 

Airline Alliance Programs

The airline has both interline and codeshare partners with a number of international airlines. Under a codeshare agreement, tickets might be owned by one airline, but the actual flight operated by another. The aim is always to improve connectivity for passengers.

Key codeshare partners: British Airways, Japan Airlines, SilkAir, Singapore Airlines, Lufthansa, and United.

 


Route Map

 


Hub Airport

Indira Gandhi International Airport

Indira Gandhi International Airport is one of the busiest airports in India in terms of passenger traffic, cargo traffic and international traffic. Airlines that fly to and from Indira Gandhi International Airport include Air India, GoAir, Asiana, Bhutan Airlines, JetLite, Turkish Airlines, Air Deccan, British Airlines and Etihad.

Book Hotel Near Indra Gandhi International Airport, Delhi City, India

 

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