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About Vietnam Airlines
Introduction
In the dynamic world of aviation, Vietnam Airlines has emerged as a prominent flag carrier, connecting the beautiful nation of Vietnam to destinations across the globe. Established in 1956, the airline has a rich history, from its origins as a domestic carrier to becoming a leading international airline. Vietnam Airlines has played a vital role in fostering economic growth, cultural exchange, and enhancing Vietnam’s global presence. In this 2000-word article, we will delve into the history, services, destinations, and the significant impact of Vietnam Airlines on air travel in Vietnam, the nation’s economy, and its role in promoting Vietnamese culture and tourism.
Wings of Vietnam
Vietnam Airlines has a rich and storied history, closely intertwined with the country’s journey through the 20th century. The airline’s origins can be traced back to the national carrier of North Vietnam, the Vietnam Civil Aviation, founded on January 15, 1956. After the reunification of North and South Vietnam in 1976, the airline was officially rebranded as Vietnam Airlines, signifying its role as the national flag carrier.
Vietnam Airlines Destinations
Vietnam Airlines’ extensive network of destinations ensures that passengers can easily access both domestic and international locations.
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Domestic Wonders: The airline connects passengers to the breathtaking beauty and cultural richness of Vietnam, from the bustling streets of Ho Chi Minh City to the serene landscapes of Sapa in the north. This domestic network provides accessibility to various regions and allows travelers to explore the diverse traditions and landscapes of Vietnam.
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Global Connections: Vietnam Airlines serves over 100 destinations in more than 20 countries, connecting Vietnam to major cities worldwide. The airline’s extensive network includes destinations in Asia, Europe, and Oceania, making it a vital bridge for both leisure and business travelers.
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Transit Hub: As one of Southeast Asia’s prominent carriers, Vietnam Airlines operates several transit hubs, including Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport in Ho Chi Minh City. These hubs facilitate seamless connections for passengers on long-haul journeys.
Service Excellence
Vietnam Airlines has consistently maintained a reputation for its commitment to service excellence, ensuring passengers experience comfort and satisfaction throughout their journeys.
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Modern Fleet: The airline operates a modern and diverse fleet of aircraft, designed to meet stringent safety and maintenance standards. This commitment ensures passengers’ safety and the reliability of the airline’s services.
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Customer-Centric Approach: Vietnam Airlines places a strong emphasis on professionalism and efficiency when dealing with passengers. Whether booking tickets, managing reservations, or addressing passenger concerns, the airline’s staff is dedicated to ensuring a smooth and enjoyable travel experience.
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Punctuality: Punctuality is a priority for any airline’s service, and Vietnam Airlines consistently maintains a strong record of on-time performance, minimizing delays and disruptions for passengers.
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In-Flight Comfort: Regardless of the class, passengers can expect comfortable seating, in-flight meals, and a selection of entertainment options. The airline’s cabins are designed to cater to various travel preferences and budgets.
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Vietnamese Cuisine:* Vietnam Airlines offers passengers a delectable in-flight dining experience, allowing them to savor authentic Vietnamese cuisine. Passengers can enjoy traditional dishes like pho, spring rolls, and banh mi.
Promotion of Vietnamese Culture
Vietnam Airlines goes beyond being a mere airline; it serves as an ambassador for Vietnamese culture, sharing the country’s heritage with travelers from around the world.
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In-Flight Experience: Passengers are welcomed on board with warm Vietnamese hospitality, where they can sample traditional Vietnamese dishes, such as pho and goi cuon (spring rolls). This experience introduces travelers to the rich flavors of Vietnam.
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Cultural Exchange: The airline provides passengers with a glimpse into Vietnamese culture and heritage through its in-flight entertainment system. It features Vietnamese music, documentaries, and movies, allowing travelers to immerse themselves in the country’s vibrant arts and culture.
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Sponsorship and Partnerships: Vietnam Airlines often collaborates with cultural institutions and organizations, promoting Vietnamese arts and heritage to the international community. The airline sponsors and participates in various cultural events and exhibitions.
Impact on Vietnamese Air Travel
Vietnam Airlines’ operations have significantly impacted air travel in Vietnam, benefiting both the tourism industry and the choices of travelers across the country.
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Boosting Tourism: The airline has played a pivotal role in promoting tourism in Vietnam. By connecting travelers to various international destinations, it not only facilitates the inflow of tourists but also supports the country’s marketing efforts to promote its unique attractions, such as the ancient city of Hoi An, the stunning Halong Bay, and the bustling streets of Hanoi.
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Economic Contributions: Vietnam Airlines’ operations stimulate the tourism industry and contribute to the local economies of the destinations it serves. This includes hotels, restaurants, and various tourism-related businesses. Additionally, the airline’s cargo operations play a role in transporting Vietnamese goods to international markets.
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Business Connectivity: The airline supports business connectivity by facilitating access to international markets. Vietnamese companies can more efficiently access global regions, fostering economic growth and collaboration.
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Cultural Exchange: Vietnam Airlines plays a key role in cultural exchange by facilitating travel and tourism. Travelers have the opportunity to explore different cultures and traditions, fostering mutual understanding and appreciation.
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Brand Loyalty: The airline has developed a loyal customer base over the years. Its commitment to service excellence, cultural representation, and the promotion of Vietnamese heritage has solidified its reputation among travelers.
The Future of Vietnam Airlines
As the aviation industry continues to evolve, Vietnam Airlines is well-prepared to adapt and thrive. The airline’s future is likely to involve further expansion, technological advancements, enhanced environmental practices, and improved services for travelers.
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Expanding Horizons: The airline is expected to continue expanding its list of international destinations, offering travelers even more choices and facilitating access to new and exciting places.
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Technological Advancements: Investments in advanced technologies will enhance the booking process, in-flight entertainment, and communication with passengers, making the travel experience more seamless.
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Sustainable Initiatives: Vietnam Airlines will intensify its efforts to minimize its environmental impact. This includes exploring alternative fuels, improving fuel efficiency, and continuing sustainability initiatives.
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Global Alliances: Vietnam Airlines will further strengthen its partnerships and alliances with other airlines, making it easier for travelers to access comprehensive travel services and flight options.
Conclusion
Vietnam Airlines’ journey from its origins in 1956 to its current status as a prominent international airline is a testament to its commitment to excellence, service quality, and its role as a cultural ambassador for Vietnam. With a diverse range of destinations, dedication to service quality, and a strong connection to Vietnamese culture, Vietnam Airlines has become a vital part of Vietnamese air travel. As it continues to evolve and adapt to changing industry dynamics, Vietnam Airlines stands ready to shape the future of aviation in Vietnam. Whether you’re planning to explore the vibrant streets of Ho Chi Minh City, trek through the terraced rice fields of Sapa, or conduct business in Hanoi, Vietnam Airlines continues to be the bridge connecting Vietnam to the world, fostering cultural exchange and promoting the nation’s unique heritage.
Vietnam Airlines Fleet
Vietnam Airline’s fleet currently stands at a strong 94 aircraft, comprising of Boeing, ATR and Airbus aircraft, with an additional 16 on order which will take its total aircraft up to 100. The following is correct as of October 2019.
| AIRCRAFT | IN SERVICE | ORDERS |
|---|---|---|
| Airbus A320neo | / | 5 |
| Airbus A321-200 | 50 | / |
| Airbus A321neo | 13 | 6 |
| Airbus A350-900 | 14 | / |
| ATR 72-500 | 3 | / |
| Boeing 787-9 | 11 | / |
| Boeing 787-10 | 3 | 5 |
Vietnam Airlines Destinations
Vietnam Airlines flies to over 15 countries with scheduled and charter flights to nearly 50 destinations.
Domestic Destinations
| CITY | AIRPORT |
|---|---|
| Buôn Ma Thuột | Buon Ma Thuot Airport (BMV) |
| Cà Mau | Cà Mau Airport (CAH) |
| Cần Thơ | Can Tho International Airport (VCA) |
| Chu Lai | Chu Lai International Airport (VCL) |
| Côn Đảo | Con Dao Airport (VCS) |
| Đà Lạt | Lien Khuong International Airport (DLI) |
| Đà Nẵng | Da Nang International Airport (DAD) |
| Điện Biên Phủ | Dien Bien Phu Airport (DIN) |
| Đồng Hới | Dong Hoi Airport (VDH) |
| Hải Phòng | Cat Bi International Airport (HPH) |
| Hạ Long | Van Don International Airport (VDO) |
| Hanoi | Noi Bai International Airport (HAN) |
| Ho Chi Minh City | Tan Son Nhat International Airport (SGN) |
| Huế | Phu Bai International Airport (HUI) |
| Nha Trang | Cam Ranh International Airport (CXR) |
| Phú Quốc | Phu Quoc International Airport (PQC) |
| Pleiku | Pleiku Airport (PXU) |
| Qui Nhơn | Phu Cat Airport (UIH) |
| Rạch Giá | Rach Gia Airport (VKG) |
| Thanh Hóa | Tho Xuan Airport (THD) |
| Tuy Hòa | Dong Tac Airport (TBB) |
| Vinh | Vinh Airport (VII) |
International Destinations
| COUNTRY | CITY | AIRPORT |
|---|---|---|
| Australia | Melbourne | Melbourne Airport (MEL) |
| Australia | Sydney | Sydney Airport (SYD) |
| Cambodia | Phnom Penh | Phnom Penh International Airport (PNH) |
| Cambodia | Siem Reap | Siem Reap Airport (REP) |
| China | Beijing | Beijing Capital International Airport (PEK) |
| China | Changchun | Changchun Longjia International Airport (CGQ) |
| China | Chengdu | Chengdu Shuangliu International Airport (CTU) |
| China | Guangdong | Guangzhou Baiyun International Airport (CAN) |
| China | Hainan | Haikou Meilan International Airport (HAK) |
| China | Zhejiang | Hangzhou Xiaoshan International Airport (HGH) |
| China | Hohhot | Hohhot Baita International Airport (HET) |
| China | Hong Kong | Hong Kong International Airport (HKG) |
| China | Kunming | Kunming Changshui International Airport (KMG) |
| China | Macau | Macau International Airport (MFM) |
| China | Nanning | Nanning Wuxu International Airport (NNG) |
| China | Ningbo | Ningbo Lishe International Airport (NGB) |
| China | Quanzhou | Quanzhou Jinjiang International Airport (JJN) |
| China | Shanghai | Shanghai Pudong International Airport (PVG) |
| China | Shenyang | Shenyang Taoxian International Airport (SHE) |
| China | Taiyuan | Taiyuan Wusu International Airport (TYN) |
| China | Tianjin | Tianjin Binhai International Airport (TSN) |
| China | Wuhan | Wuhan Tianhe International Airport (WUH) |
| China | Wuxi | Sunan Shuofang International Airport (WUX) |
| China | Xi’an | Xi’an Xianyang International Airport (XIY) |
| China | Zhengzhou | Zhengzhou Xinzheng International Airport (CGO) |
| France | Paris | Charles de Gaulle Airport (CDG) |
| Germany | Frankfurt | Frankfurt Airport (FRA) |
| Indonesia | Denpasar | Ngurah Rai International Airport (DPS) |
| Indonesia | Jakarta | Soekarno–Hatta International Airport (CGK) |
| Japan | Fukuoka | Fukuoka Airport (FUK) |
| Japan | Nagoya | Chubu Centrair International Airport (NGO) |
| Japan | Osaka | Kansai International Airport (KIX) |
| Japan | Tokyo | Haneda Airport (HND) |
| Japan | Tokyo | Narita International Airport (NRT) |
| Laos | Luang Prabang | Luang Prabang International Airport (LPQ) |
| Laos | Vientiane | Wattay International Airport (VTE) |
| Malaysia | Kuala Lumpur | Kuala Lumpur International Airport (KUL) |
| Myanmar | Yangon | Yangon International Airport (RGN) |
| Russia | Moscow | Sheremetyevo International Airport (SVO) |
| Singapore | Singapore | Singapore Changi Airport (SIN) |
| South Korea | Busan | Gimhae International Airport (PUS) |
| South Korea | Seoul | Incheon International Airport (ICN) |
| Taiwan | Kaohsiung | Kaohsiung International Airport (KHH) |
| Taiwan | Taipei | Taoyuan International Airport (TPE) |
| Thailand | Bangkok | Suvarnabhumi Airport (BKK) |
| Thailand | Phuket | Phuket International Airport (HKT) |
| United Kingdom | London | Heathrow Airport (LHR) |
Vietnam Airlines Route Map
Vietnam Airlines Baggage
Carry-on Baggage
Passengers flying on Vietnam Airlines are each permitted two items of carry-on luggage. The first of these items must not exceed 56 x 36 x 23cm, with the second not exceeding 40 x 30 x 15cm. The weight allowance for these items is determined by class flying.
Passengers in economy should not exceed 12kg for combined hand luggage weight.
In premium economy class, passengers are allowed no more than 18kg for these two items of hand baggage combined weight.
Business class passengers are allowed 18kg for the combined weight of these two items.
Checked Baggage
All items of checked luggage, regardless of the weight or travel class, must not exceed 158cm in combined linear dimensions (width + height + depth).
Passengers in economy and premium economy are permitted 23kg of checked luggage.
Business class passengers are allowed 32kg of checked luggage.
Vietnam Airlines Check-In Information
Online Check-in
Online check-in opens 24 hours before your flight departs and closes 60 minutes before your flight departs. To check-in online, please enter your flight details on the Vietnam Airlines online check-in page.
Airport Check-in
Vietnam Airlines airport check-in opens two hours before flight time and closes 40 minutes before flight time for domestic flights. Airport check-in for international flights opens three hours before flight time and closes 50 minutes before flight time on international routes.
Vietnam Airlines Hub Airport
Noi Bai International Airport
Nội Bài International Airport (in Hanoi, the capital of Vietnam, is the largest airport in Vietnam for total capacity. It is the main airport serving Hanoi, replacing the role of Gia Lam Airport. The airport consists of two passenger terminals. Terminal 1 serves the domestic flights and the newly built Terminal 2 serves all international flights to and from Hanoi. The airport is currently the main hub of the country’s flag carrier Vietnam Airlines as well as a major hub of low-cost carriers Vietjet Air and Jetstar Pacific Airlines that fly from and to Noi Bai International Airport include Air Asia, EVA Air, Hong Kong Airlines and Vietravel Airlines.
Cheapest Hotels Near Noi Bai International Airport in Hanoi, the capital of Vietnam
Vietnam Airlines Class Information
Economy Class
Economy Class offers comfort and space for the budget traveller.
Facilities
With real business class-style seats and refreshments, Vietnam Airlines’ Economy facilities will make you feel rested.
A moist towel is provided at take-off. A cold meal is served on short flights which is made of a snack and meat cold-cuts, cheese and a bread roll. Fruit is also served with a beverage.
Breakfast is available for long-haul flights.
Tray tables fold in half to provide space if you are just wanting to enjoy a beverage. Controls are available at reach to change the lighting at your seat and for the in-flight entertainment. A range of movies and of modern and classic are available.
Seats
Economy Class seats vary depending on the aircraft travelling in, but most have a seat pitch of around 32inches with ample legroom and are adjustable or reclining. A footrest is provided in front of each seat and every seat is well padded for extra comfort.
Premium Economy
Passengers can enjoy a more seamless flying experience with added luxuries of extra-comfort seats, additional amenities and premium food.
Facilities
Passengers in premium economy get access to priority check-in, baggage drop-off, priority boarding, disembarking and baggage handling.
Premium economy passengers can enjoy an extensive menu containing world cuisine but also Vietnamese delicacies. These are coupled with complimentary soft drinks or premium spirits.
Seats
Depending on the aircraft flying, passengers can enjoy either 38 or 42 inches of seat pitch, with extra legroom and fully reclining seats. The seats also contain a personal 10.6 inch screen for the in-flight entertainment.
Business Class
Business Class passengers have the chance to experience luxury both onboard and on the ground.
Facilities
Members of the airline’s frequent flyer program, Lotusmiles, can upgrade to gain access to the Business Class lounge. In Ho Chi Minh city, passengers can enjoy a wide range of local delicacies in a buffet-style setting at the airport’s Lotus Lounge. Alongside comfortable seating and complimentary teas and coffees, you’ll start your journey in style.
Seats
Passengers are treated to maximum comfort in the airline’s reverse herringbone seats equipped with reading light, entertainment controls, seat adjustment controls and USB outlets. Pillows, blankets and slippers are also provided as well as a complimentary amenity kit.
Depending on the model of aircraft, passengers get a generous seat pitch of 45 inches, with 180 degree reclining seats and plenty legroom.
First Class
There is currently no first class option on Vietnam Airlines. Upgrade to Business Class for the premium flying experience.
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