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About

LEVEL Airlines, a subsidiary of the International Airlines Group (IAG), has emerged as a game-changer in the aviation industry, offering affordable long-haul travel options to passengers. Since its establishment in 2017, LEVEL has sought to make international travel accessible and convenient for a broader range of travelers. This article delves into the history, fleet, destinations, services, challenges, and the future prospects of LEVEL Airlines, a company reshaping the landscape of long-haul flights.

The Birth of LEVEL Airlines

LEVEL Airlines was founded in March 2017 as a low-cost, long-haul subsidiary of IAG, which also owns prominent airlines such as British Airways and Iberia. The airline was created with the goal of offering affordable transatlantic travel and serving as a competitive alternative to established carriers.

LEVEL’s initial base was Barcelona El Prat Airport, where it started operations with flights to Los Angeles, San Francisco, Buenos Aires, and Punta Cana. The airline’s innovative approach aimed to make international travel more accessible, particularly to European travelers.

The Fleet and the LEVEL Experience

LEVEL Airlines operates a modern and efficient fleet of Airbus A330 aircraft, known for their reliability and passenger-friendly features. These wide-body aircraft are equipped with a single-class cabin, focusing on affordability without compromising passenger comfort.

The LEVEL experience emphasizes simplicity and convenience. The airline offers a range of services, including online booking, flexible fare options, in-flight entertainment, and meals available for purchase. Passengers can enjoy an essential yet comfortable journey at competitive prices.

Expanding Destinations

LEVEL Airlines expanded its network to connect more cities and regions. In addition to its initial base in Barcelona, the airline added other European hubs, such as Paris Orly and Amsterdam, to its network. LEVEL strategically chose these locations to enhance its reach and provide passengers with more options for long-haul travel.

LEVEL’s network spans multiple continents, connecting passengers to destinations in North and South America, the Caribbean, and beyond. The airline’s growing network aims to cater to a diverse range of travelers seeking affordable, long-haul travel solutions.

Quality Service at Affordable Prices

LEVEL Airlines believes in providing a high-quality service at competitive prices. The airline’s commitment to passenger satisfaction is evident from the moment passengers begin planning their trips.

LEVEL offers user-friendly online booking platforms, ensuring that passengers can easily plan their journeys. Onboard, passengers can enjoy a comfortable travel experience, with spacious seating and a range of in-flight entertainment options. The airline offers meals and snacks for purchase, providing passengers with a choice of dining options. LEVEL aims to ensure that passengers have a positive and cost-effective travel experience.

Challenges in the Competitive Airline Industry

The aviation industry is highly competitive, with established carriers and newcomers vying for passengers’ attention. LEVEL Airlines faced the challenge of establishing itself as a credible and attractive option for long-haul travel, particularly in the context of a crowded marketplace.

The airline also had to contend with the impact of the COVID-19 pandemic, which led to a severe reduction in air travel. LEVEL, like other airlines, had to implement strict health and safety measures and adapt to changing travel conditions.

Navigating the Impact of COVID-19

The COVID-19 pandemic brought unprecedented challenges to the aviation industry, including LEVEL Airlines. Travel restrictions, lockdowns, and passenger concerns led to a significant reduction in air travel. However, the airline swiftly adapted to the new reality, implementing stringent health and safety measures to protect passengers and staff. It introduced flexible booking policies to accommodate changing travel plans.

As the world gradually emerges from the pandemic, LEVEL is poised to play a significant role in restoring long-haul travel options for passengers seeking affordable and convenient journeys.

The Future of LEVEL Airlines

Looking forward, LEVEL Airlines continues to redefine long-haul travel by providing cost-effective options for passengers. The airline aims to expand its network further, adding new destinations and hubs to meet the evolving needs of travelers.

LEVEL’s vision is to continue offering long-haul services that make international travel accessible to a wider audience. With its focus on affordability and convenience, the airline is well-positioned to contribute to the future of long-haul travel, ensuring passengers can explore distant destinations without breaking the bank.

Conclusion

LEVEL Airlines, a subsidiary of IAG, is reshaping long-haul travel by providing an affordable and competitive alternative to established carriers. Since its inception in 2017, the airline has expanded its network, connecting travelers to diverse destinations and regions. Despite the challenges posed by the competitive airline industry and the impact of the COVID-19 pandemic, LEVEL remains committed to making long-haul travel accessible to a broader range of passengers.

As the world recovers from the pandemic and international travel resumes, LEVEL Airlines is poised to play a vital role in restoring long-haul travel options for passengers. With its innovative approach and dedication to affordability and quality, the airline represents a promising choice for travelers looking to explore distant horizons without the burden of high costs. LEVEL Airlines is indeed unlocking affordable long-haul travel for all.

 


Fleet

LEVEL’s fleet consists of entirely Airbus aircraft. The airline uses its A330 models on short-haul and long-haul flights. The airline has over 5 aircraft.

 


Destinations

The airline operates a mix of short-haul and long-haul flights to the following destinations.

COUNTRY CITY AIRPORT
Argentina Buenos Aires Ministro Pistarini International Airport (EZE)
Austria Linz Linz Airport (LNZ)
Salzburg Salzburg Airport (SZG)
Vienna Vienna International Airport (VIE)
Canada Montréal Montréal–Pierre Elliot Trudeau International Airport (YUL)
Chile Santiago Comodoro Arturo Merino Benitez International Airport (SCL)
Croatia Dubrovnik Dubrovnik Airport (DBV)
Cyprus Larnaca Larnaca International Airport (LCA)
France Calvi Calvi – Sainte-Catherine Airport (CLY)
Paris Charles de Gaulle (CDG)
Orly Airport (ORY)
Germany Hamburg Hamburg Airport (HAM)
Rostock Airport Rostock Airport (RLG)
Guadeloupe Pointe-à-Pitre Pointe-à-Pitre International Airport (PTP)
Italy Genoa Genoa Cristoforo Colombo Airport (GOA)
Milan Milan Malpensa Airport (MXP)
Olbia Olbia Costa Smeralda Airport (OLB)
Rome Rome Leonardo da Vinci–Fiumicino Airport (FCO)
Martinique Fort-de-France Martinique Aimé Césaire International Airport (FDF)
Netherlands Amsterdam Amsterdam Airport Schiphol (AMS)
Portugal Lisbon Lisbon Airport (LIS)
Porto Porto Airport (OPO)
Spain Alicante Alicante–Elche Airport (ALC)
Barcelona Barcelona–El Prat Josep Tarradellas Airport (BCN)
Bilbao Bilbao Airport (BIO)
Fuerteventura Fuerteventura Airport (FUE)
Málaga Málaga Airport (AGP)
Palma de Mallorca Palma de Mallorca (PMI)
United Kingdom London Gatwick Airport (LGW)
Luton Airport (LTN)
United States Boston Logan International Airport (BOS)
Las Vegas McCarran International Airport (LAS)
Newark Newark Liberty International Airport (EWR)
New York City John F. Kennedy International Airport (JFK)
San Francisco San Francisco International Airport (SFO)

 


Baggage

Baggage allowance depends on the length of the flight.

Carry-On Baggage

Flights Within Europe

Passengers are entitled to one item of free carry-on baggage with a maximum weight of 10 kg / 22 lbs. This baggage must also fit within the dimensions of 55 cm x 40 cm x 20 cm (21″ x 15.7″ x 7.8″).

Long-Haul Flights

Passengers are entitled to one item of free carry-on baggage with a maximum weight of 10kg / 22 lbs. This baggage must fit within the dimensions 56 cm x 45 cm x 25 cm (22″ x 17.7″ x 9.8″).

Checked Baggage

Flights Within Europe

Passengers with a Basic fare ticket aren’t given a free checked baggage allowance. If a passenger wants checked baggage, they must purchase it at an additional cost.

Passengers with an Optima fare ticket are given 25 kg / 55 lbs of free checked baggage.

Long-Haul Flights

Passengers with an Economy fare ticket aren’t entitled to any free checked baggage. If they wish to purchase checked baggage, they can purchase it at an additional price.

Passengers with a Premium fare ticket are entitled to two pieces of free checked baggage with a maximum weight of 23 kg / 51 lbs per piece.

 


Check-In

Online Check-in

Online check-in can be completed by visiting the LEVEL online check-in page and entering the reservation details. Online check-in times vary, depending on the route flown but will open between 21 days–24 hours before scheduled flight departure time and will close 60 minutes before.

For passengers flying to/from Barcelona, online check-in must be completed via the Iberia online check-in page.

Airport Check-In

Airport check-in is open between four hours and 60 minutes before scheduled flight departure time on long-haul flights.

Airport check-in is open between two hours and 40 minutes before scheduled flight departure time on flights within Europe.

Please enough sufficient time to arrive at the airport to avoid long queues.

 


Fare Classes

Level’s First and Business Class services are referred to as the airline’s “Premium” service.”

 


Economy Class

LEVEL’s Economy Class cabin offers passengers excellent value and allows passengers to choose what they need to enjoy their flight.

Economy Facilities

Economy Class offers a no-frills service and allows you to add as much or as little as you want to the service, including baggage, WIFI and snacks and drinks on board.

Passengers can also enjoy free in-flight entertainment on long-haul flights.

What Are Economy Seats Like?

In Level’s Economy class cabin, passengers can enjoy generous legroom as well as 9 inches personal TV which is built into the seat in front of them.

On long-haul flights, passengers can choose to upgrade their seats to an XL seat, which gives 20% more space.

On flights within Europe, passengers can upgrade their seats to a Space Plus seat, which gives 10% more space or a Space or Space One seat, which gives 20% more space.

Seats are set out in a 3 x 3 configuration on flights within Europe and a 2 x 4 x 2 configuration on long-haul flights.

 


Business Class

LEVEL’s Business Class, named Premium Class, gives passengers a more comfortable and spacious in-flight experience, with several additional benefits.

Premium Facilities

Passengers travelling on Level’s premium service are permitted one cabin bag and two checked bags as well as Priority Check-in.

While onboard their Level flight, passengers will be treated to a full three-course meal as well as snacks and complimentary drinks.

Passengers are also given access to the airline’s in-flight entertainment system, with a personal TV screen on the back of each seat and are provided with blankets, pillows as well as a complimentary amenity kit. Passengers will never be low on a charge with built-in USB charging ports.

What Are Level’s Premium Seats Like?

LEVEL’s Premium seats provide passengers with a roomy 94 cm/37″ of legroom, generous recline as well as their own adjustable footrest. Passengers are provided with blankets, pillows as well as a complimentary amenity kit.

Seats are set out in a 2 x 2 configuration on flights in Europe and a 2 x 3 x 2 configuration on long-haul flights.

 


In-Flight Entertainment

LEVEL’s in-flight entertainment has a massive range of films, TV shows and music. In-flight entertainment can be accessed via the personal screen on the back of each seat and is available for free in all cabins from January 2020. So sit back and enjoy your flight by keeping up with the latest shows and movies.

 


WIFI

Surf the web at tens of thousands of feet in the sky with LEVEL’s WIFI network air.

.air allows passengers to browse the web, flick through their favourite social media channels, catch up on emails or stream in-flight entertainment from their own personal electronic devices. Through .air, passengers can also pair their devices to their seatback screen, order food, drink and other items on their screen and pay for them on their device.

WIFI packages start at €8.99 EUR.

 


Food

Passengers can enjoy hot meals, sweet and savoury snacks and hot, cold, alcoholic and non-alcoholic drinks on all LEVEL flights.

In Economy Class, meals aren’t included in the price of the ticket and need to be pre-ordered before the flight. However, passengers can purchase light snacks and drinks once in-flight without the need to pre-order.

In Business Class, passengers are treated to a three-course dining experience within two hours of take-off and another small meal within two hours of landing. Passengers are also given complimentary snacks and drinks throughout the flight.

Special meals must be pre-ordered at least 48 hours before the scheduled flight departure time.

 


Frequent Flyer

Avios

While LEVEL doesn’t have its own frequent flyer program, passengers can earn and redeem Avios points on the airline, as well as on Aer Lingus, Air Italy, British AirwaysFlybeIberia, Kulula, Vueling and any Oneworld alliance member.

 


Airline Alliance

LEVEL isn’t currently a member of any airline alliance.

 


Hub Airport

Barcelona-El Prat Airport

Josep Tarradellas Barcelona–El Prat Airport also known as Barcelona-El Prat Airport is the main airport in Barcelona and the main hub airport for LEVEL. This international airport is located just outside the city of Barcelona, and is the second busiest in Spain, after Madrid Barajas Airport. The airport handles more than 50 million passengers a year.

El Prat Airport (BCN) has 2 terminals: Terminal 1 and Terminal 2. Terminal 1 opened in 2009 and was designed by Ricardo Bofill Taller de Arquitectura. This terminal is divided into 5 modules, Module A handles flights to Madrid, Module B handles Schengen flights, Module C handles Air Nostrum flights, Module D handles non-Schengen European flights and Module E handles non-Schengen non-European flights. Terminal 2 is split into 3 linked sections, known as Terminal 2A, 2B and 2C. 2A and 2B were added to ensure there was enough capacity spacing. Terminal 2 is mostly occupied by low-cost airlines even though some full-service airlines use this terminal too.

Barcelona Airport is also the hub for Vueling, but also operates services for many airlines including easyJet, Norwegian, American Airlines and previously Clickair.

Barcelona-El Prat is the first airport that LEVEL based itself at. The airport also has secondary hubs in Amsterdam (AMS), Paris (ORY) and Vienna (VIE).

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