Jetstar Airways

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Jetstar Airways, a prominent low-cost carrier in the Asia-Pacific region, has been redefining air travel since its establishment in 2003. As a subsidiary of Qantas Airways, Jetstar has rapidly expanded its network and influence, offering travelers affordable, convenient, and quality air travel options.

The Genesis of Jetstar Airways

Jetstar Airways took its inaugural flight on May 25, 2004, with the objective of providing affordable air travel to the Asia-Pacific region. As a subsidiary of Qantas Airways, one of Australia’s most renowned carriers, Jetstar inherited a legacy of excellence and a vision for democratizing air travel.

Low-Cost Carrier Model

Jetstar Airways, like its parent company Qantas, operates under the low-cost carrier (LCC) model. This business model prioritizes cost-effectiveness, allowing the airline to offer competitive fares while maintaining safety and quality service as top priorities.

The LCC model emphasizes efficient operations, streamlined processes, a lean workforce, and a focus on point-to-point routes. These principles have been central to Jetstar Airways’ ability to provide affordable air travel options.

Domestic and International Expansion

Jetstar Airways initially focused on domestic routes within Australia, connecting major cities and regions. The airline’s introduction of affordable air travel options within the country was groundbreaking, catering to a wide range of passengers and spurring competition within the Australian aviation market.

Recognizing the potential for growth in the Asia-Pacific region, Jetstar expanded internationally. The airline launched routes to a range of destinations in Asia, the South Pacific, and beyond. Jetstar Airways’ international expansion provided travelers with convenient and cost-effective options for leisure and business travel.

Pioneering Quality Service

Despite its status as a low-cost carrier, Jetstar Airways has consistently focused on delivering quality service to passengers. The airline’s dedication to excellence has earned it recognition and a loyal customer base.

The airline’s cabin crew is known for their professionalism and hospitality, creating a comfortable in-flight environment. Jetstar Airways offers a variety of cabin classes, from Economy to Business, to cater to different passenger preferences and needs.

Safety and Sustainability

Safety and sustainability are paramount considerations for Jetstar Airways. The airline operates a modern fleet of aircraft that is meticulously maintained to ensure passenger safety and comfort. Jetstar consistently complies with strict international safety standards and regulations.

The airline is also actively engaged in sustainability initiatives. Jetstar Airways is exploring opportunities to reduce its carbon footprint, including the use of more fuel-efficient aircraft and sustainable aviation fuels (SAF). These initiatives align with the global effort to address climate change and reduce the environmental impact of aviation.

Economic Impact and Regional Connectivity

Jetstar Airways has played a pivotal role in fostering economic development and regional connectivity in the Asia-Pacific region. The airline’s extensive network has facilitated tourism, business travel, and cultural exchanges, contributing to the growth of local and regional economies.

Jetstar’s services have had a profound impact on the economic development of tourism industries in various Asia-Pacific countries. The airline’s routes have attracted visitors to the region’s breathtaking landscapes, diverse cultures, and vibrant cities.

Challenges and Resilience

The COVID-19 pandemic presented unprecedented challenges to the aviation industry. Jetstar Airways, like many other carriers, had to navigate a turbulent landscape characterized by travel restrictions, reduced demand, and safety concerns.

However, Jetstar Airways demonstrated resilience during these trying times. The airline implemented stringent health and safety protocols, including enhanced cleaning procedures, mask mandates, and social distancing on its flights. Jetstar continued to operate essential flights, providing crucial connectivity for passengers, even during the pandemic’s most challenging phases.

A Vision for the Future

Jetstar Airways has a forward-looking vision. The airline aims to further expand its international network, reaching new markets and strengthening its position in the competitive aviation industry. Jetstar seeks to provide travelers with even more accessible and convenient air travel options, enhancing its reputation for quality service and affordability.

Environmental responsibility is a top priority for Jetstar Airways. The airline is actively researching and implementing sustainability initiatives to reduce its carbon footprint and address the environmental impact of aviation. This commitment aligns with the global push to mitigate climate change and enhance sustainability in the industry.


Jetstar Airways, with its dedication to providing affordable, reliable, and convenient air travel, has significantly impacted the Asia-Pacific aviation sector. Whether you are a business traveler seeking efficient connections, a tourist exploring the stunning destinations of the region, or a passenger who values punctuality and affordability, Jetstar Airways embodies progress and excellence in the aviation industry.

As Jetstar Airways continues to navigate the ever-evolving aviation landscape, expand its network, and embrace sustainability, it remains poised to shape the future of air travel in the Asia-Pacific region and beyond. Jetstar Airways provides travelers with a reliable, efficient, and cost-effective journey, connecting people and cultures across the region and the world, contributing to regional economic growth and the development of the aviation industry.

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Routes and Destinations

Jetstar Airways currently operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport. These destinations include; Adelaide, Brisbane, Cairns, Darwin, Gold Coast, Melbourne, Newcastle (New South Wales), Perth, Sunshine Coast and Sydney. JetStar’s International destinations include; Auckland, Bangkok, Ho Chi Minh City, Honolulu, Jakarta, Kuala Lumpur, Manila, Nadi, Phuket, Singapore and Tokyo.

Domestic Destinations


South Australia Adelaide Adelaide Airport ADL
Northern Territory Ayers Rock Ayers Rock Airport AYQ
New South Wales Ballina Ballina Airport BNK
Queensland Brisbane Brisbane Airport BNE
Western Australia Busselton Busselton Margaret River Airport BQB
Queensland Cairns Cairns Airport CNS
Northern Territory Darwin Darwin International Airport DRW
Queensland Gold Coast Gold Coast Airport OOL
Queensland Hamilton Island Great Barrier Reef Airport HTI
Tasmania Hobart Hobart Airport HBA
Tasmania Launceston Launceston Airport LST
Queensland Mackay Mackay Airport MKY
Victoria Melbourne/Geelong Avalon Airport AVV
Victoria Melbourne Melbourne Airport MEL
New South Wales Newcastle Newcastle Airport NTL
Western Australia Perth Perth Airport PER
Queensland Proserpine Whitsunday Coast Airport PPP
Queensland Sunshine Coast Sunshine Coast Airport MCY
New South Wales Sydney Sydney Airport SYD
Queensland Townsville Townsville Airport TSV


International Destinations


Cook Islands Rarotonga Rarotonga International Airport RAR
Fiji Nadi Nadi International Airport NAN
Indonesia Denpasar Ngurah Rai International Airport DPS
Japan Osaka Kansai International Airport KIX
Japan Tokyo Narita International Airport NRT
Malaysia Kuala Lumpur Kuala Lumpur International Airport KUL
New Zealand Auckland Auckland Airport AKL
New Zealand Christchurch Christchurch Airport CHC
New Zealand Dunedin Dunedin Airport DUD
New Zealand Queenstown Queenstown Airport ZQN
New Zealand Wellington Wellington Airport WLG
Singapore Singapore Singapore Changi Airport SIN
South Korea Seoul Incheon International Airport ICN
Thailand Bangkok Suvarnabhumi Airport BKK
Thailand Phuket Phuket International Airport HKT
United States Honolulu Daniel K. Inouye International Airport HNL
Vietnam Ho Chi Minh City Tan Son Nhat International Airport SGN



Jetstar Airways fleet currently consists of 70 aircraft including Airbus A320’s/ A321’s and Boeing 787-800 series. The airline previously operated using Airbus A330’s and Boeing 717’s however they modernised their fleet and changed. Jetstar Airways use their Airbus aircraft only on their domestic routes offering one class, buy on board service. Their Boeing 787’s are used for their international sectors offering a two-class service. Business class is fitted with 21 leather premium class seats in a 2-3-2 configuration.



Carry-on Baggage

The carry-on baggage allowance for JetStar flights is two items with a maximum weight of 7kg. For additional carry-on weight, customers can purchase a Flexibiz bundle, Business Class Fare or a +3kg top-up for an additional fee.

Checked Baggage

Checked JetStar baggage can be purchased for an additional fee. Passengers can purchase bags from 15kg to 40kg weight. In general, it is cheaper to purchase the baggage online than at the airport.



Online Check-In

For domestic Jetstar flights in Australia and New Zealand, JetStar online check-in opens 28 days before your flight and closes one hour before departure. For domestic flights with Jetstar Japan, online check-in opens two days before your flight and closes one hour before. Online check-in is not available for international flights to or from Australia and New Zealand.

Airport Check-In

For JetStar customers flying internationally from or to Australia and New Zealand, check-in takes place at the airport. Please arrive in enough time to allow sufficient time for JetStar check-in.


Business Class

Jetstar offers a Business Class service on its B787 aircraft.

Jetstar Business Class Facilities

Jetstar’s Business Class service includes two carry-on bags, in-flight meals and refreshments. Your amenity pack including socks, eye masks, toothbrushes and pens will also help to make your flight as stress-free as possible. Not forgetting the access to up to 64 hours of world-class entertainment. This service is currently inclusive of all meals and beverages, in-flight entertainment and includes an increased baggage allowance of 30kg.

What are Jetstar Business Class seats like?

Your Jetstar Business Class seats offers in-seat power and USB sockets so you never lose power during your flight. Business Class passengers are also provided with wider seats that recline for your comfort.


Premium Economy Class

Jetstar Premium Economy Class Facilities

Jetstar Premium Economy offers extra baggage allowance, lounge access, increased rewards points for frequent flyer program members, and even greater flexibility around changes to your booking.

What are Jetstar Premium Economy Class seats like?

Jetstar offers extra legroom and upfront seat selection.


Economy Class

Enjoy a warm menu on all flights, entertainment system (international flights) and 7kg carry-on baggage.

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Airline Alliance

Jetstar Airways has teamed up with a number of airlines and offers many benefits under codeshare agreements. These airlines include: American Airlines, Emirates, Finnair, Japan Airlines, Jeju Air, Jin Air, LATAM Chile, LOT Polish Airlines, and Qantas.


Frequent Flyer Program

Jetstar Airways offer their passengers a variety of Frequent Flyer programs. Being a subsidiary of Qantas, the airline uses the Qantas Frequent Flyer Program to allow passengers to collect points. They do however also allow programs with the following airlines; Emirates, JAL and Vietnam Airlines, to be used to collect points.


Route Map

Popular Routes


Sydney to Perth

Sydney to Bali

Singapore to Bali

Auckland to Sydney

Melbourne to Auckland

Singapore to Darwin


Hub Airport

Melbourne Airport

JetStar is based at Melbourne Airport, also known as Tullamarine Airport, which is the primary airport serving the city of Melbourne. It was built to replace the nearby Essendon Airport. Airlines that fly from and to Melbourne Airport include Garuda Indonesia, Qantas, Air Asia and Vietnam Airlines.

Book Hotel Near Melbourne Airport also known as Tullamarine Airport


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