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Garuda Indonesia is the national airline of Indonesia and is based in Jakarta, the capital city. The airline operates both domestic and international flights to various destinations in Asia, Australia, Europe, and the Middle East.
Garuda Indonesia was founded in 1949 and has a long history of providing air travel to the Indonesian people. The airline operates a modern fleet of aircraft, which includes Airbus A330 and Boeing 777 wide-body jets, as well as ATR 72 turboprop aircraft for regional flights.
The airline offers passengers a choice of travel classes, including first, business, and economy class. Passengers can enjoy a range of amenities, including in-flight meals, entertainment, and on-board Wi-Fi. Garuda Indonesia also has a frequent flyer program called GarudaMiles, which allows members to earn and redeem miles for flights and other rewards.
Garuda Indonesia is committed to safety and has implemented various measures to ensure the safety of its passengers and crew. The airline has been recognized for its safety record and has received several awards, including the “World’s Best Cabin Crew” award from Skytrax.
In addition to its commercial operations, Garuda Indonesia also provides aviation services, including cargo and ground handling. The airline has partnerships with various airlines and is a member of the SkyTeam alliance, which allows passengers to book flights to additional destinations.
Garuda Indonesia is also committed to sustainability and has implemented various initiatives to reduce its carbon footprint and promote environmental sustainability. These initiatives include the use of more fuel-efficient aircraft and the implementation of sustainable practices in its operations.
In conclusion, Garuda Indonesia is the national airline of Indonesia and offers a range of services to passengers traveling to various destinations. The airline has a modern fleet of aircraft, offers a range of travel classes and services, and has a frequent flyer program for its passengers. Garuda Indonesia is committed to safety and sustainability and has been recognized for its service quality and safety record.
The airline flies scheduled flights from its base in Jakarta to a number of destinations in Asia, Australia, Europe as well as domestic flights within Indonesia.
|Balikpapan||Sultan Aji Muhammad Sulaiman Airport (Hub)|
|Banda Aceh||Sultan Iskandar Muda International Airport|
|Bandar Lampung||Radin Inten II Airport|
|Bandung||Husein Sastranegara Airport|
|Banjarmasin||Syamsudin Noor Airport|
|Batam||Hang Nadim International Airport|
|Bengkulu||Fatmawati Soekarno Airport|
|Biak||Frans Kaisiepo Airport|
|Bima||Sultan Muhammad Salahudin Airport|
|Denpasar||Ngurah Rai International Airport (Hub)|
|Ende||H. Hasan Aroeboesman Airport|
|Jakarta||Halim Perdanakusuma International Airport|
|Jakarta||Soekarno–Hatta International Airport (Hub)|
|Jambi||Sultan Thaha Airport|
|Jayapura||Dortheys Hiyo Eluay International Airport|
|Kaimana Regency||Utarom Airport|
|Ketapang||Rahadi Osman Airport|
|Kolaka||Sangia Nibandera Airport|
|Kupang||El Tari Airport|
|Labuan Bajo||Komodo Airport|
|Langgur||Karel Sadsuitubun Airport|
|Luwuk||Syukuran Aminuddin Amir Airport|
|Makassar||Sultan Hasanuddin International Airport (Hub)|
|Manado||Sam Ratulangi International Airport|
|Malang||Abdul Rachman Saleh Airport|
|Mamuju||Tampa Padang Airport|
|Mataram||Zainuddin Abdul Madjid International Airport|
|Maumere||Frans Xavier Seda Airport|
|Medan||Kualanamu International Airport (Hub)|
|Nabire Regency||Nabire Airport|
|Padang||Minangkabau International Airport|
|Palangkaraya||Tjilik Riwut Airport|
|Palembang||Sultan Mahmud Badaruddin II International Airport|
|Pangkal Pinang||Depati Amir Airport|
|Pangkalan Bun||Iskandar Airport|
|Pekanbaru||Sultan Syarif Kasim II Airport|
|Sabang||Maimun Saleh Airport|
|Saumlaki||Mathilda Batlayeri Airport|
|Selayar||H. Aroeppala Airport|
|Semarang||Ahmad Yani International Airport|
|Sibolga||Ferdinand Lumban Tobing Airport|
|Siborong-Borong||Sisingamangaraja XII Airport|
|Sorong||Domine Eduard Osok Airport|
|Sumbawa Besar||Sultan Muhammad Kaharuddin III Airport|
|Surabaya||Juanda International Airport (Hub)|
|Surakarta||Adisumarmo International Airport|
|Tanjung Pandan||H.A.S. Hanandjoeddin Airport|
|Tanjung Pinang||Raja Haji Fisabilillah Airport|
|Tanjung Redeb||Kalimarau Airport|
|Tarakan||Juwata International Airport|
|Ternate||Sultan Babullah Airport|
|Timika||Mozes Kilangin Airport|
|Wangi-wangi Island||Matahora Airport|
|Yogyakarta||Yogyakarta International Airport|
|Australia||Christmas Island||Christmas Island Airport|
|China||Beijing||Beijing Capital International Airport|
|China||Guangzhou||Guangzhou Baiyun International Airport|
|China||Kunming||Kunming Changshui International Airport|
|China||Shanghai||Shanghai Pudong International Airport|
|China||Shenyang||Shenyang Taoxian International Airport|
|China||Xi’an||Xi’an Xianyang International Airport|
|China||Zhengzhou||Zhengzhou Xinzheng International Airport|
|Hong Kong||Hong Kong||Hong Kong International Airport|
|Japan||Tokyo||Narita International Airport|
|Malaysia||Kuala Lumpur||Kuala Lumpur International Airport|
|Netherlands||Amsterdam||Amsterdam Airport Schiphol|
|Saudi Arabia||Jeddah||King Abdulaziz International Airport|
|Saudi Arabia||Medina||Prince Mohammad bin Abdulaziz International Airport|
|Singapore||Singapore||Singapore Changi Airport|
|South Korea||Seoul||Incheon International Airport|
The table below summarises the current state of the Garuda Indonesia fleet, correct as of April 2022. This table includes only the passenger fleet, not including the 2 x Boeing 737-500F in the current cargo fleet. The passenger fleet currently consists of 140 aircraft in service, with another 13 on order.
The maximum size for cabin baggage on Garuda Indonesia flights is 56cm x 36cm x 23cm (22in x 14in x 9in) which must not exceed 115cm / 45inches in total and must not weigh any more than 7kg / 15lbs.
If you’re flying First Class, you’re permitted 40kg / 88lbs of baggage. If you’re flying Business Class, you’re allowed 30kg / 66lbs. If you’re flying Economy, you’re allowed 20kg / 44lbs of free baggage allowance.
Regardless of class, each item of baggage must not exceed 32kg / 70lbs in weight.
On international flights, First Class passengers are allowed 50kg / 110lbs of baggage allowance. If you’re flying First and travelling from JED/MED, you’re additionally allowed 5L of Zamzam water, or if you’re travelling from JP, you’ll be permitted 64kg / 140 lbs of baggage.
Business Class passengers travelling from JED/MED are permitted 40kg / 88lbs baggage, plus 5L of Zamzam water, those flying from JP are allowed 64kg / 140 lbs of baggage, and those flying from the US are allowed 2 x 32kg / 70lbs.
If you’re flying on an Economy faire, you’ll be dependent on a lot more rules set out by where your ticket was issued, and where you are flying to or from. Please check your ticket or booking confirmation to see how much baggage you are permitted on your flight.
You can check in for your Garuda Indonesia flights online. Domestic flights will be open from 48 hours to 2 hours before departure. International flights will open for check-in 48 hours before flying, closing 4 hours before the flight is due to depart.
You can check in online on the Garuda Indonesia website.
You can also check in via the Garuda Indonesia mobile app, starting 48 hours and ending 2 hours before the flight for domestic flights, and 48 hours to 4 hours for international flights.
As well as online and mobile check-in, you can phone the Garuda Indonesia Call Centre and check in there for your flights. This will be available from 24 hours to 4 hours before the flight is due to depart.
Check-in using the airport’s self-service kiosk is available from 4 hours to 1 hour before the plane’s departure. Group passengers, international flight passengers, passengers with an Eco-Basic ticket and passengers who need special assistance are not able to use the check-in kiosks. This is currently only available at selected airports.
This is available at the domestic Garuda Indonesia Sales Office and is available 48 to 4 hours before departure.
You can alternatively visit the airline check-in desk at the airport. From Jakarta airport, this will be open from 120-45 minutes before departure for domestic flights, or 180-60 minutes before for international flights. For any other airport besides Jakarta, this will open 120-30 minutes before departure for domestic flights, or 180-45 minutes before departure for international flights.
Garuda Indonesia’s Economy Class was rated the world’s best economy class by SkyTrax in 2013.
Economy Class Facilities
USB and power outlets are included in Garuda Indonesia’s Economy Class facilities. Other facilities are in-flight entertainment during your journey, Western, Asian or Indonesian meals (dependant on the flight route) and a selection of cold and hot drinks.
Economy Class Seating
Garuda Indonesia’s Economy Class seating includes plenty of legroom for a spacious feel, with a footrest and reclining features.
Although there is no official premium economy class onboard this airline’s planes, Garuda Indonesia offers Premium seats as part of the seat selection service, with more space and comfort on selected flights and all routes flying to/from London.
Business Class Facilities
Garuda Indonesia Business Class offers reclining seats for optimum comfort which are equipped with USB and power outlets and a 15″ touchscreen for in-flight entertainment. Business Class passengers will also be provided with a Hypoallergenic pillow, plush duvet and a L’occitane amenity kit. The meals and light snacks available on Garuda Indonesia’s Business Class service are prepared by qualified chefs with experience in 5-star establishments.
Business Class Seats
The reclining seats in Business Class have a seat pitch of 43″, and a seat width of 21.2″. The recline of these seats is so great that they actually recline into a lie-flat bed.
First Class Facilities
Each First Class cabin consists of eight private suites that are in 1-2-1 formation.
Each suite has a sliding door for privacy, a specially designed 82-inch pitch and a 22 inch width seat that transforms into a full-flat bed with a comfortable mattress and bedding.
Each suite has a personal wardrobe, reading lights, a personal 23.5 inch LCD TV fitted with full inflight entertainment, a touch screen seat control unit and an adjustable table for dining.
Passengers flying First Class are provided with slippers and loungewear, a premium amenity kit, stationery, toiletries and the option to order from food and beverages, which are freshly prepared by the airlines’ professional chefs.
Does First Class have a First Class Lounge?
Garuda Indonesia has a First Class lounge at Jakarta airport (Soekarno-Hatta International Airport) which is exclusive for First Class passengers. First Class passengers will be met by the First Class Assistant or Butler at the airport’s Drop Zone Area and assist you through an exclusive check-in experience and security before taking you to the First Class lounge.
The lounge itself has a wide selection of complimentary food and beverage options, Wi-Fi and an indoor spa.
During your Garuda Indonesia flight, you can enjoy a variety of different audio and video entertainment on an LCD TV touch screen.
Garuda Indonesia TV
Garuda Indonesia offers hilarious family-friendly sitcoms and much more to help you pass the time onboard your Garuda flight.
Garuda Indonesia Movies
The movie selection onboard Garuda Indonesia flights is regularly updated with new content to keep even frequent flyers entertained.
Garuda Indonesia Magazine
If you’d like to take your eyes away from the screen, you can also read Garuda Indonesia’s in-flight magazine called ‘Colours’ which is the official publication of Garuda Indonesia.
Garuda Indonesia Food
Garuda Indonesia Meal Options
Passengers in Garuda Indonesia First Class will receive Indonesian and International cuisines, which will be prepared fresh by your onboard dedicated chef. For passengers in Business class, they will receive dishes inspired by world favourites, all prepared by qualified chefs from 5-star restaurants. Economy passengers will get the choice of Indonesian, Western and Asian menus (dependent on availability on routes). Specific meal choices will depend on the type of aircraft, route flying and duration of your flight.
Special Dietary Requirements
For passengers with special dietary, health or religious requirements, a special meal can be provided by Garuda Indonesia for flights. These meals must be ordered at least 24 hours before your flight departure time, and can be ordered by contacting us or Garuda Indonesia directly.
For domestic routes, meals can be ordered on all routes with hot meal service from the following selection: Child meal, Fruit Platter Meal, Vegetarian Vegan Meal.
For international routes, the following meals are available to order, but some restrictions on routes may apply so check with Garuda Indonesia when ordering your special meal:
- Vegetarian Hindi meal
- Baby Meal
- Bland Meal
- Child’s Meal
- Diabetic Meal
- Fruit Platter
- Gluten-Free Meal
- High Fibre Meal
- Hindu Meal
- Kosher Meal
- Low-calorie Meal
- Low fat Meal
- Low Protein Meal
- Low Salt Meal
- Low lactose Meal
- Oriental Meal
- Low Purin meal
- Raw vegetarian meal
- Seafood meal
- Vegetarian vegan meal
- Vegetarian Lacto-Ovo meal
- Vegetarian oriental meal
- Vegetarian Jain meal
Drinks & Alcohol Onboard
Garuda Indonesia provides passengers with a wide selection of hot and cold drinks. In more premium cabins, this selection will include vintage wines, cocktails, champagnes and liqueurs.
Soekarno-Hatta International Airport
Soekarno-Hatta International Airport is the main airport serving the Jakarta area on the island of Java, Indonesia. The airport operates as a hub for Garuda Indonesia, but also for Batik Air, Cardig Air, Citilink, Express Air, Indonesia AirAsia, Lion Air and Sriwijaya Air. The airport has two runways and in 2019, handled over 80 million passengers becoming the 18th busiest airport in the world. Other airlines which fly to and from Soekarno-Hatta International Airport include Air China, Air France, All Nippon Airways, Asiana Airlines, Cebu Pacific, EgyptAir, Emirates, Etihad Airways, EVA Air, Oman Air, Qatar Airways, Thai Airways, Singapore Airlines, among many others.
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